Privacy Policy

Last updated: June 2026

1. Introduction

TRANZ Market (“we,” “our,” or “us”) is developed and published by ENOLABLOX t/a CHANGAMES. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the TRANZ Market mobile application (the “App”) and our website at tranzmarket.xyz (the “Site”). Please read this policy carefully. By using the App or Site, you consent to the practices described herein.

2. Information We Collect

2.1 Information You Provide

  • Contact information (name and email address) when you submit a support request
  • Feedback and messages sent through the contact form
  • Team configurations and favourite player selections stored locally on your device

2.2 Automatically Collected Information

  • Device information (device type, operating system version, unique device identifiers)
  • App usage data (features used, screens viewed, interactions)
  • Crash reports and performance data
  • IP address and general location (country/region level)

2.3 Information We Do NOT Collect

  • EA Sports or FIFA account credentials
  • Payment or financial information
  • Precise GPS location
  • Contacts, photos, or other personal files

3. How We Use Your Information

  • To provide and maintain the App’s functionality, including live player price data
  • To respond to support inquiries and feedback
  • To analyze usage patterns and improve the App’s performance and features
  • To detect, prevent, and address technical issues and security vulnerabilities
  • To send important service-related communications (e.g., updates, security alerts)

4. Data Storage and Security

Your team configurations and favourite player lists are stored locally on your device. Contact form submissions are stored securely on our servers. We implement industry-standard security measures including encryption in transit (TLS/SSL) and secure server infrastructure to protect your data. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Services

The App may use the following third-party services that may collect information:

  • Analytics Providers: We may use analytics services to understand App usage patterns. These services may collect anonymized usage data.
  • App Distribution Platforms: Apple App Store and Google Play Store have their own privacy policies governing app downloads and updates.
  • Crash Reporting: We may use crash reporting tools to identify and fix bugs. These tools collect device state information at the time of a crash.

We do not sell your personal information to third parties.

6. Data Retention

We retain contact form submissions for as long as necessary to respond to your inquiry, typically no longer than 12 months. Automatically collected analytics data is retained in anonymized or aggregated form. You may request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Data portability (receive your data in a structured, machine-readable format)
  • Withdraw consent at any time

To exercise any of these rights, please contact us through the support form on our website or email us directly.

8. Children's Privacy

The App is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly. If you believe that a child under 13 has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country of residence. By using the App, you consent to such transfers. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. You are advised to review this policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

ENOLABLOX t/a CHANGAMES

Email: [email protected]

Website: tranzmarket.xyz/support